Who We Are
New Day Rising Therapy is committed to protecting your privacy and handling your personal information responsibly.
Website address: https://newdayrising.co.uk
If you have any questions about this Privacy Policy, please contact:
Email: dawn@newdayrising.com
Information We Collect
When you contact us through this website, we may collect:
- Your name
- Email address
- Telephone number
- Any information you choose to include in your message
This information is collected solely for the purpose of responding to your enquiry and discussing counselling services.
How We Use Your Information
We use your information to:
- Respond to enquiries submitted through the website
- Arrange consultations and appointments
- Communicate with you regarding our services
- Maintain website security and functionality
The lawful basis for processing this information is our legitimate interest in responding to enquiries and taking steps at your request before entering into a counselling agreement.
Contact Forms
Information submitted through the website contact form is sent securely via email and is only used to respond to your enquiry.
We do not sell, rent or share your personal information with third parties for marketing purposes.
Cookies and Website Use
This website uses cookies to ensure it functions properly, enhance user experience and analyse anonymous usage patterns.
Types of Cookies Used
Essential Cookies
Necessary for website functionality, security and the operation of contact forms.
Performance and Analytics Cookies
Used to collect anonymous information about how visitors use the website so that we can improve content and performance.
Hosting and Security Cookies
Used by our hosting provider, 20i, to help maintain website stability, performance and protection against malicious activity.
Consent
When visiting the website, you may be given the option to accept or reject non-essential cookies.
Essential cookies remain active because they are necessary for the secure operation of the website.
You can also manage or remove cookies through your browser settings.
Cookies used on this website do not collect personal information such as your name, address, telephone number or email address.
Google Analytics
This website uses Google Analytics 4 to help us understand how visitors use the site.
Google Analytics collects information such as pages visited, time spent on the site and general geographic location. This information is aggregated and anonymised where possible and is used solely to improve the website and user experience.
For more information, please refer to Google’s Privacy Policy.
Google Maps
This website may use Google Maps to display location information.
When viewing pages containing Google Maps, Google may collect information about your interaction with the map in accordance with Google’s Privacy Policy.
Data Security
Appropriate technical and organisational measures are in place to protect personal information against unauthorised access, loss, misuse or disclosure.
Your Rights
Under UK data protection law, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your personal data where appropriate
- Object to processing
- Request restriction of processing
- Request transfer of your personal data in certain circumstances
To exercise any of these rights, please contact dawn@newdayrising.com.
Making a Complaint
If you have concerns about how your personal information is handled, please contact dawn@newdayrising.com.
If you remain dissatisfied, you have the right to complain to the Information Commissioner’s Office (ICO).
Website: https://ico.org.uk
Client Privacy Notice
If you are a counselling client, please also refer to our Client Privacy Notice, which explains how personal information, counselling records and session notes are collected, stored and managed in relation to counselling services.
Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in legal requirements or website functionality.